Shipping: Free shipping across India. Orders are processed within 1 business day, with delivery in 2–3 business days in North India and 3–5 business days across the rest of India from dispatch. Track your order via SMS, email, or our website.
Returns & Exchanges: Request a return or exchange within 7 days of delivery. Products must be unused, unworn, and in original packaging with tags attached. Exchanges include free reverse pickup, while returns incur a ₹150 pickup fee. Refunds are processed within 3–5 business days after quality inspection. Clearance items, accessories, and customised products are excluded. Report damaged or incorrect products within 48 hours at customercare@solethreads.com.
