Terms & Conditions

Welcome to Solethreads. These Terms & Conditions govern your access to and use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

 1. General Information
Solethreads operates an online store offering footwear and related products. Throughout these terms, “we,” “us,” and “our” refer to Solethreads, while “you” and “your” refer to the customer or website visitor.

2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. If you are placing an order on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Descriptions
We make reasonable efforts to display our products, colours, sizes and descriptions accurately. However, colours may appear slightly different depending on your screen and device settings.
Product availability may change without notice. We reserve the right to correct errors in product descriptions, images, prices or availability.

 4. Pricing and Payment
All prices are displayed in the currency applicable to your shopping region and checkout.Available payment methods will be displayed at checkout. Orders are subject to successful payment authorization. We reserve the right to cancel or refuse an order where payment fails, pricing errors occur, or fraud is reasonably suspected.Any applicable taxes, shipping charges or additional fees will be displayed during checkout where required.

5. Orders and Cancellations
After placing an order, you may receive an order confirmation by email or another available communication channel. An order confirmation does not necessarily guarantee acceptance if a pricing, inventory, payment or technical error is discovered.If we need to cancel an order, we will make reasonable efforts to notify you and arrange any applicable refund.

Order cancellation requests must be submitted promptly. Cancellation may not be possible once an order has been processed or dispatched.

6. Shipping and Delivery
We aim to process and dispatch orders within the estimated time communicated at checkout or through our shipping information.
Delivery timelines are estimates and may be affected by courier delays, weather, customs procedures, public holidays or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping details. Additional charges or delays caused by incorrect or incomplete information may be the customer's responsibility, where permitted by law.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are subject to our published Return & Refund Policy.Please review that policy before placing an order. Eligibility may depend on the product's condition, the time elapsed since delivery and other conditions stated in the policy.

Nothing in these terms excludes any return, refund or other rights that cannot legally be excluded under applicable consumer protection laws.

8. Product Care and Use

Customers are responsible for following the product care instructions provided with their footwear. Normal wear and tear, improper use, accidental damage or failure to follow care instructions may not qualify for a return or warranty claim, subject to applicable law and our published policies.

9. Intellectual Property

All website content, including product images, photographs, text, graphics, logos, designs and branding, is owned by or licensed to Solethreads unless otherwise stated.You may not reproduce, distribute, modify, publish or commercially use our content without prior written permission, except where permitted by law.

10. Website Use
You agree not to use our website for unlawful purposes, attempt unauthorized access to our systems, interfere with website operations, submit misleading information or engage in fraudulent activity.

We may restrict or suspend access where necessary to protect our website, customers or business, subject to applicable law.

11. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics services and external websites. These services may be governed by their own terms and privacy policies.We are not responsible for the content or practices of independent third-party websites, except where applicable law provides otherwise.

12. Limitation of Liability

To the extent permitted by applicable law, Solethreads will not be liable for indirect or consequential losses arising from the use of our website or products.Nothing in these terms limits liability where such limitation is prohibited by law, including any non-excludable consumer rights or liability for fraud or other legally non-excludable conduct.

13. Privacy

Personal information submitted through our website is handled in accordance with our Privacy Policy. Please review that policy to understand how information may be collected, used, stored and shared to process orders and operate our services.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be published on this page with an updated date. Your continued use of the website after changes take effect constitutes acceptance where permitted by law.

16. Contact Us

For questions about these Terms & Conditions, orders or our policies, please contact us through the contact information published on the Solethreads website.
Solethreads 
Website: https://solethreads.com/